Maximize your sales performance and boost your sell-through

Faks is a suite of digital tools designed to help your field representatives and headquarters team improve your sales performance.
Our offering includes tools for customer service (complaints, expired products, etc.), sell-in, and sell-out (sales campaigns).

Over 100 pharmacy groups and 500 labs use Faks every day

Leading industry players are working alongside us to build the pharmaceutical industry’s solution for the future.

Market context

A reality on the ground that is costing pharmaceutical companies dearly

Today, your sales representatives spend only 20% of their time on sell-out.

The rest is absorbed by:

  • time-consuming tasks (claims, expired products, credit notes, logistics)
  • sell-in issues (stockouts, delayed restocking, lack of inventory visibility)
  • field trades that are poorly executed or impossible to measure
  • field representatives overburdened by operational demands

80%

Time spent in pharmacy does not directly contribute to sales

Result

Your business investments are delivering less value than they could

The Faks Promise

Spend three times as much time on sell-out

Remove all barriers to sales growth

Faks helps labs maximize their sales performance by handling service and sell-in, allowing field teams to focus on where value is truly created: sell-out.

Service

Achieve your service goals with minimal effort.

Sell-in

Secure your business without increasing your on-site efforts

Sold out

Finally, focus your teams on creating value

The Faks Promise

Increase the amount of time your teams spend on sell-out from 20% to 60%

  • Without hiring.
  • Without complicating your processes.
  • Without adding more tools.
  • Only by removing the obstacles that prevent your teams from selling.
Faks service

Stand out with high-quality service

Faks turns service into a driver of performance by reducing the workload on your sales.

What Faks supports:

  • Centralization and streamlining of your claims workflow
  • A more time-efficient way for your sales teams to handle expired products

Business impact:

  • increased customer satisfaction
  • free time
  • a compliant and controlled buyback policy

Service is becoming a driver of business performance

8%

budget cuts
allocated to expired Products

10 min

won with claim management

They trust us

Faks sell in

Secure your business without increasing your on-site efforts

Business impact:

  • fewer lost sales
  • sell-in that is less dependent on the terrain
  • a smoother and more predictable sell-in process

Reduce the time spent managing sell-in so you can focus on sell-out.

Faks sell out

Finally, focus your teams on creating value

Save up to 15 minutes per trade and per pharmacy on communication, validation, and payment!

Once service and sell-in are under control, your sales representatives can focus on what they’re really good at.

With Faks Sell-out:

  • traceable trades
  • view of actual engagement by pharmacy
  • Analytics, sell-out, and ROI

Every euro invested becomes measurable, comparable, and optimizable.

15 min

Earned per transaction and per pharmacy for distribution, validation, or payment

100+

Partner pharmacy groups

Why Faks is an investment, not a cost

Field view

Guaranteed service and sales performance

90%

French pharmacies use it

+100

partner pharmacy groups

ROI

A return on investment that’s quickly apparent

Feedback

What our customers have to say

More and more labs are choosing Faks as their business partner, so we asked some of them how Faks makes a difference.

Weleda

“We wanted to free up this time to focus more on negotiations and business relationships, and to work together to boost sales.”

Besins Healthcare

“The main benefit is in terms of business, as we’ve seen a significant increase in revenue since implementing Faks.”

Procter & Gamble

“Thanks to Faks, pharmacists and sales representatives are on the same page, which helps eliminate certain topics that often get in the way during visits.”

Check out our offers

Choose the plan that best suits your needs.

Back office
The #1 supplier management tool for pharmacies
Free
Simplified management of expired products process.
Centralization and simplification of trade plan management.
Centralization and streamlining of claim management.
Manual tracking of compensation.
Partner Chat.
A space for storing and centralizing documents.
Konnect
Integrations that automate your supplier management
€70/month*
*€150 setup fee, excluding any PMS costs
All back-office features.
Lab platforms sync.
Log in to PMS.
Smart generation of posters and labels related to promotions.
Log in to accounting tools.
Automatic invoice reconciliation.
Kopilot
The AI agent that helps you manage your suppliers
We believe that every pharmacy professional will have their own business assistant.
This AI assistant will help them make sense of their data, prioritize tasks, and take key actions.
Contact us for more information

As soon as

€200/month

Custom-made
Equip your members
A solution that saves your members time and money really makes a difference.
To offer this solution to your members and take advantage of our group price, please contact our team.
Contact us for more information
Custom-made
Performance Management
Contact our teams to learn more about our suite of tools that enable the consortium to manage network performance and maximize the value of its agreements.
Contact us for more information

As soon as

€250/month

Custom-made

Faks Service

Centralization and streamlining of your claims workflow

Streamlining the return of expired products saves your sales teams time

Custom-made

Faks Sell-in

Fewer lost sales

A smoother and more predictable sell-in process

Sell-in less dependent on the physical presence

Custom-made

Faks Sell-out

Traceable business transactions

View actual engagement by pharmacy

Analytics, conversion rates, and ROI

FAQ

Frequently Asked Questions

If you have any questions, please feel free to contact our support team by email. We will get back to you as soon as possible.

How do I post my trades plan on Faks?

From Faks, you can:

  • publish your trades,
  • Choose your own custom targeting options or use those offered by our partner pharmacy groups,
  • track feedback from the field and the performance of your operations.

👉 To learn how to post a trade on Faks, click make an appointment

How much do Faks services cost for labs ?

Faks services can be customized to suit your needs (communication, customer complaints, trade, targeting, reporting, etc.).

👉 Contact us for a detailed presentation and a quote tailored to your organization.

Can I integrate Faks with my existing tools?

Yes.

Faks can integrate with your existing tools (CRM, claims management, email workflows, etc.).

👉 Contact us so we can assess your current setup and recommend the integration solution that best fits your needs.