40% of time is spent on administrative tasks*
B2B relationships in the pharmaceutical ecosystem are under-digitized.
There are many tools—
—but few are integrated, few are widely adopted, and ultimately, few have a significant impact.
* Administrative tasks include dispute resolution, the return of expired products, restocking, and billing and order details.
Focus your energy on building strong, trusting relationships with your patients, clients, and partners.
Faks technology takes care of the rest.
18K+
Active pharmacies
4.8/5
Average rating given by our users
At your service:
35 employees, including 12 senior engineers
All located in Paris’s10th arrondissement
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Your challenges: You are retailers focused on wellness.
To effectively focus on your patients, you need to master the many complexities of your business: managing operational challenges, optimizing your profit margin, maximizing the value of your partnerships…
At Faks, we build and improve our services by working alongside you every day.
We make a difference on the ground—by talking to our clients, understanding their challenges firsthand, and supporting them in their day-to-day operations. Every team member regularly interacts with pharmacists, pharmacy technicians, sales representatives, retail managers, and others. We make our key decisions by listening to our clients and working with them to develop solutions.
We speak frankly about what isn’t working. We look out for one another to find the best solutions to the challenges we face and to nurture our collective wisdom. We build relationships of trust based on a realistic assessment of the situation and a constant commitment to achieving exceptional goals together.
At Faks, we work hard to make a significant impact on our clients’ daily lives and businesses. We want Faks to change their lives—we want there to be a “before Faks” and an “after Faks.”
To achieve this, every team member is given a high degree of responsibility, encouraged to take the initiative, and works with a strong sense of teamwork.
“We are living in an incredible era. AI is poised to profoundly transform every sector of the economy, and at Faks, we are fortunate to be at the forefront of supporting pharmacy professionals.
We are here to transform an industry.
We want to put technology at the service of pharmacy professionals, to empower them and allow them to focus their energy on what matters most: building meaningful human connections.”
Corentin Geoffray
Faks is revolutionizing claims management, with over 2,000 pharmacies using the system in its first year.
👉 Solving a major problem in the daily lives of pharmacists
July 2020
Launch of Faks.
March 2021
1,000th pharmacy to use the service
December 2021
Launch of a feature dedicated to trades plan management.
February 2022
3,000th pharmacy using the system
March 2022
: Launch of a feature that simplifies the expired products
➡️ End of Phase
Faks has become the go-to solution for managing disputes and administrative issues.
More than 80% of pharmacies, pharmacy groups, and pharmaceutical companies have an account; Faks has established itself as an indispensable tool for managing sales operations, expired products, and customer complaints.
👉 Standardization of the tool for the pharmacy ecosystem
February 2023
10,000th pharmacy to use the system.
May 2023
€5 million in funding raised.
July 2023
The100 ,000th claim processed via Faks.
January 2024
15,000th pharmacy to use the system.
➡️ End of Phase
Pharmacists, pharmacy groups, and labs are all connected on a single platform.
With more than 1,500 pharmacies subscribed to Faks Konnect by the end of 2025, Faks will integrate with the systems of pharmacies, pharmacy groups, and laboratories to become the standard for managing sales performance.
👉 Centralize all business interactions
Faks stands out as the go-to tool for:
Increased revenue, time savings, greater visibility, and enhanced business management.
➡️ Goal
: To meet 100% of the day-to-day operational needs of the pharmacy.
Corentin GEOFFRAY
Co-founder
, and CEO
Coming from a family of healthcare professionals and a graduate of École Polytechnique and UC Berkeley, Corentin founded and led the development of two other startups before founding Faks in 2020.
Simon MAHE
Head of Sales
Before leading Faks’ sales teams, Simon held various sales and management positions at Danone over a 10-year period (Area Sales Manager, Regional Sales Manager, Key Account Manager). He has in-depth knowledge of sales relationships in the pharmacy sector.
Félix PIGNARD
Co-founder & CTO
A graduate of École Polytechnique and Mines ParisTech, Félix worked at Microsoft and Amazon prior to joining Faks, focusing on artificial intelligence, data analysis, product design, and software development.
Karl Bou Abbud
Head of Product
A graduate of Centrale Paris, Karl founded a startup in the education sector and held positions as a product manager before joining Faks.
