Streamlined and digitized business relationships that enable pharmacy professionals to work more efficiently and collaborate more effectively.
Pharmacies
Pharmacy Groups
Labs
Leading players in the pharmaceutical market are working alongside us to shape the future of supplier relationships.
Pharmacies, labs, and pharmacy groups use Faks every day. We spoke with some of them to find out how Faks helps them save time and money while streamlining their operations.
“We use Faks for claims management, expired products, and implementing the trades plan negotiated by our pharmacy group… Faks saves us time, improves claims tracking, reduces financial losses, and enhances coordination within the group…”
“For our members, Faks means simplicity, saving time, and saving money. And for us as a group, Faks makes everything run much more smoothly; we centralize information, it’s super simple, and the teams are happy.”
“The idea was to streamline the entire process, and there was also the issue of administrative time that sales representatives were spending on meetings. We wanted to free up that time to focus more on negotiations and building business relationships, and to work together to boost sales.”
We are building for the long term, based on principles we have upheld since our inception.
Your data is confidential; we never share it without your consent, and we do not sell it. We strictly control access to Faks, ensure that data is shared only with authorized partners, and maintain the security of our systems.
To ensure impartiality and the security of your data, we are independent and are committed to remaining so.
Our funding remains neutral; we are financed by independent entities that have no vested interests within the pharmaceutical ecosystem.
At Faks, our tools aren’t designed behind a desk—they’re built alongside you, right in the pharmacy. We believe that the best products are created through collaboration with the people who use them every day. By spending time with you and listening to your challenges, we develop features that are both useful and tailored to your needs.
We build for the long term on a solid foundation. At Faks, our tech and product teams are all based in France, working closely with our clients. Our engineers have gained their experience at well-known companies such as Doctolib, Pretto, Amazon, and Microsoft. The result: a robust, secure platform built to last.
If you have any questions, please feel free to contact our support team by email. We will get back to you as soon as possible.
The privacy and security of your data are a top priority at Faks.
Your data is strictly confidential:
Faks enforces strict access controls, restricts data sharing to authorized partners only, and implements enhanced security measures to protect its systems.
Data is hosted in Europe in accordance with applicable regulatory requirements, including the GDPR.
For more information, visit our Security Center.
Faks Konnect offers integrations that automate your supplier management.
Faks Backoffice helps you manage your sales operations. Konnect goes a step further: it connects your tools (professional portals, PMS, POS, accounting, etc.) to eliminate manual tasks.
Specifically, Konnect allows you to:
Faks lets you manage claims in two ways:
You can submit your complaints via a dedicated email address:
. Correspondence is automatically integrated into Faks on the pharmacist’s end.
. Our emails are compatible with CRM settings.
A dedicated web interface allows you to handle complaints in a centralized, fast, and efficient manner.
👉 Contact us to learn more about integration options.
Yes.
From your account, go to:
Settings → Team, then add the members of your pharmacy team.
Each user has their own access rights, which allows for better organization and more precise tracking of actions.
Rates vary depending on your profile and the services you use.
👉 See details on offers and rates here.
Faks is intended for all pharmacy professionals:
Each user has an environment tailored to their needs, in order to:
Faks is available on all your devices:
The tool is designed to be easy to learn.
Training resources are also available to help you get started with Faks.
👉 Need a demo ? Access the training
Faks is the business partner for pharmacy professionals. Faks is a digital tool that streamlines and optimizes communication among all players in the pharmaceutical ecosystem: pharmacies, pharmaceutical companies, pharmacy groups, purchasing platforms, and logistics providers.
Designed to address everyday operational challenges, Faks enables everyone to:
• save money
• save time
• better manage their business
• optimize their partnerships
